******** informs me that it is a faulty transmission with a bad forward interior seal. I reached out to ******** April 26th to find out when I could pick up my vehicle. I ordered and paid for a transmission from Jasper on April 13th, to be delivered to ******** Chevrolet for installation on April 19th. I’ve filed a lawsuit in court this week and hopefully something comes from it, cause my attorney is costing me more than an engine would cost all because they are con artists. People that live check to check, people whose families can’t do things because we only have one vehicle and I have to work more than 60 hours a week to pay for this crap when I shouldn’t be because it wasn’t my fault first off, and secondly this is the second time! Which now my family is suffering because of their incompetence.
It’s disgusting the things these companies are able to do to people with families and jobs. So now I’m paying on a vehicle I can’t drive because the dealership screwed me, and the engine company is aboard that same train, screwing me too. Might as well just call the company garbage engines. Complete garbage, customer service-garbage, warranty-garbage, engines - garbage. I personally will walk to work before I ever put another Jasper engine in my vehicle. Call Jasper cause it’s under warranty, and still we are expected to pay out of pocket because their warranty cost is less than every installers price, why the hell would you offer a warranty knowing **** well it’s useless because every shop charges more than what your willing to pay and the customer, ( me ) is going to get screwed no matter what. And now that engine has blown up also with less than 3k on it. 3 months later we get the jeep back and within a week that Jasper engine started making noise. Why would they? And Records show it was the second engine at that time, which ***** never mentioned to us in the first place, **** ***** sent it to a shop to have a Jasper “remanufacured”engine aka junkyard engine put in. 2011 jeep wrangler with only 100k on it, drove off the lot and literally made it down the road and the engine blew up.
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